Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners.

How We Use Cookies

First Service Cleaners uses cookies for the following purposes:

• Essential Cookies: Required for the website to function properly, including session management, login authentication, and security features.
• Preference Cookies: Remember your settings and preferences (e.g., language, dark/light mode) to enhance your experience.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements (only if you have given consent).

Types of Cookies We Use

The cookies on our website fall into the following categories:

• Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your session while browsing.
• Persistent Cookies: Remain on your device for a set period or until you delete them. Used to remember your preferences across visits.
• First-Party Cookies: Set directly by First Service Cleaners.
• Third-Party Cookies: Set by external services we use, such as analytics or payment providers.

Third-Party Cookies

We may use third-party services that place cookies on your device on our behalf. These may include:

• Google Analytics: To analyse website traffic and usage patterns.
• Stripe: Our payment processor may set cookies to facilitate secure payment processing.
• Social Media Platforms: If you interact with social media buttons on our site, those platforms may set their own cookies.

Managing Cookies

You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website.

• Chrome: Settings → Privacy and Security → Cookies and other site data.
• Firefox: Settings → Privacy & Security → Cookies and Site Data.
• Safari: Preferences → Privacy → Manage Website Data.
• Edge: Settings → Cookies and site permissions → Manage and delete cookies.

Cookie Consent

When you first visit our website, you may be presented with a cookie consent notice. By clicking "Accept", you consent to our use of non-essential cookies. You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.

Impact of Disabling Cookies

If you choose to disable cookies, some parts of our website may not function correctly. In particular:

• You may not be able to stay logged in to your account.
• Your preferences and settings may not be saved between visits.
• Certain booking features may not work as expected.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at: support@firstservicecleaners.ca